State Farm® Insurance Agent Kandiss Ecton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Brown
April 21, 2025
5
out of
5
rating by Jessica Brown
"Quick and easy to set up, plus affordable. Robin was a great help!"
We responded:
"Thank you for your kind words, Jessica! I’m delighted to hear that Robin was able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Kandiss "
Goldie Stevens
April 19, 2025
5
out of
5
rating by Goldie Stevens
"Kandiess was great to work with."
We responded:
"Goldie, thank you for the wonderful review! I’m so glad to hear that you’ve had a positive experience with my team and I and that we’ve been able to meet all your insurance needs. Your kind words mean a lot to us! If you ever need assistance, we’re here for you! - Kandiss "
Maes Mora
March 30, 2025
5
out of
5
rating by Maes Mora
"I've been a State Farm customer for years, but I've never been more impressed than I was when I called this office & spoke to Robin about transferring our policies to a new state & making needed adjustments for our new homeowner's insurance, as well as removing one car & adding another vehicle to our car insurance policy. She was so informative & personable, & I've had to call more than once with clarifying questions as I learn new things about necessary documents in Michigan. She has been an angel each time, incredibly patient & super helpful. I couldn't be happier with how things turned out! Editing on 3/30/25 to add that when I went to add a second vehicle to our policy the CSR on the phone couldn't find our car insurance policy. Like it was just GONE. So I had to go into the office the next day to see what in the world was going on. It took nearly 3 hours for everything to get sorted out & turned out to be a complicated mess caused by a wild series of events with changing systems, etc. Anyway! The point I was getting to is that Raquel Koger was the person who helped us that day, & she was so patient & kind & determined to fix our issue. My husband & I were both very grateful for her assistance, & now we finally have everything sorted! Buying a new car can be stressful enough, & unforeseen issues with insurance only added to that. But the dedicated employees at State Farm helped to put things right as quickly as possible. I'm still very pleased with their customer service nearly six months later!"
We responded:
"Maes, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Kandiss"
Tammy McClain
March 22, 2025
5
out of
5
rating by Tammy McClain
"Everyone was very kind, establishment was very clean, and Robin gave very good customer service."
We responded:
"Tammy, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Kandiss"
Donnell Holmes
March 19, 2025
5
out of
5
rating by Donnell Holmes
"I will like to take the time and thank state farm agent Takia for her beautiful customer service. She talked with so much grace and all I want is to get information. Takia went over and beyond to insure I had all my questions answered. Again I will like to say thank you for being so kind on the phone with me."
We responded:
"Donnell, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Kandiss"
Chris Tartamella
March 18, 2025
1
out of
5
rating by Chris Tartamella
"Mark wasn't very helpful they never answer the phone won't even change my agent that I requested to terrible service please never go there. Then the agent finally calls you back and argued with you good luck Candice State farm needs to shut this place down and then to reply saying you guys have no voicemail I left 4 including one this morning and still didn't get call back this place is full of lying scamming people and the BBB needs to shut them down for running criminal enterprise"
We responded:
"Chris, thank you for your feedback. We’re sorry to hear about your frustration, but we’d like to clarify a few points. At our office, we pride ourselves on offering exceptional service, and we always strive to be responsive to our customers' needs. If we are working with other customers and cannot answer the phone we ask that you leave a message. We check our voicemail 3 times a day. We do not have any messages from you. We understand how important timely responses are. While we are committed to addressing all concerns, it’s important to note that our team works diligently to meet the needs of all our clients, even when they are busy. Regarding your agent request, we do our best to accommodate preferences, and we encourage open communication to ensure the best possible experience. We take all feedback seriously and will continue to work hard to improve. If you'd like to discuss this further, please feel free to reach out directly at our office, and we’ll be happy to assist you. - Kandiss"
james clabaugh
March 10, 2025
5
out of
5
rating by james clabaugh
"Very helpful and professional"
We responded:
"James, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Kandiss"
Godisgood
March 10, 2025
5
out of
5
rating by Godisgood
"Kandiss is definitely an asset to the State Farm org.! She is professional, & patient in ensuring you're informed of all details of policy options. Thank you Kandiss!😊"
We responded:
"Hello, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Kandiss"
Apostle Jules
March 7, 2025
5
out of
5
rating by Apostle Jules
"Mark Evans was extremely professional and knowledgeable. He did everything he promised and in the time frame he promised. I will be contacting him for all of my insurance needs."
We responded:
"Hello, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kandiss"
Lucy Economos
March 5, 2025
5
out of
5
rating by Lucy Economos
"Very helpful and prompt!"
We responded:
"Lucy, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Kandiss"
Tammy Scott
March 3, 2025
5
out of
5
rating by Tammy Scott
"Mark assisted me, He was very professional, patient, and able to fully articulate so that I understood as laws and principles and billing matters go, I really appreciate this behind having a serious setback because of another company's mis-handling,"
We responded:
"Tammy, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Kandiss"
LiLi Baby
March 2, 2025
5
out of
5
rating by LiLi Baby
"Shout out to the woman I spoke with, Takia she was very informative and helpful. The building is beautiful and everyone seemed very polite.. glad to have found somewhere local"
We responded:
"Hello, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words! - Kandiss"
Jessica Vallis
February 28, 2025
5
out of
5
rating by Jessica Vallis
"Allie was fantastic! Great customer service and was able to quickly get to setup with auto Insurance."
We responded:
"Jessica, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Kandiss"
Millie Pruchnic
February 27, 2025
5
out of
5
rating by Millie Pruchnic
"Raquel was so knowledgeable and patient while helping us with updating our policy. Would definitely recommend."
We responded:
"Millie, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Kandiss"
Jasmine Ewing
February 13, 2025
5
out of
5
rating by Jasmine Ewing
"Raquel is great!!! She has been so helpful every time I update my policy, or have questions. Great customer service, friendly, and knowledgeable."
We responded:
"Jasmine, please know that my team and I will always be here to help support your insurance needs. Thank you. - Kandiss"
Asia Williams
February 7, 2025
5
out of
5
rating by Asia Williams
"Very patient and helpful. Thanks again for being awesome!"
We responded:
"Asia, thank you for sharing your experience with my team and I! We appreciate the kind review, and will always be here for you in your time of need. - Kandiss "
Gloria Mccoy
January 31, 2025
5
out of
5
rating by Gloria Mccoy
"Staff were very courteous and well informed. To say the least my experience with Mark Evans was very enjoyable."
We responded:
"Gloria, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Kandiss"
Ann Belton
January 30, 2025
5
out of
5
rating by Ann Belton
"Demetrike is awesome! He helped me with my life insurance needs and explained everything to me so well"
We responded:
"Demitrike is such a great asset to our team. Thank you for the review, Ann! -Kandiss"
June Rochester (Junie)
January 30, 2025
5
out of
5
rating by June Rochester (Junie)
"Allie was very courteous, kind, and helpful."
We responded:
"June, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Kandiss"
amber morton
January 30, 2025
5
out of
5
rating by amber morton
"The best insurance office hands-down when I called to get insurance on my car I honestly felt like I found an office that was working for me. Robin was very understanding patient and friendly as well as doing her best to give me the best deals. Thank you so much!!!"
We responded:
"Amber, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Kandiss"
Kristina Pruccoli
January 27, 2025
5
out of
5
rating by Kristina Pruccoli
"Robin gives the best service and is always so helpful!"
We responded:
"Kristina, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Kandiss"
Kenneth A. Barilka
January 20, 2025
5
out of
5
rating by Kenneth A. Barilka
"I could not be any happier for the customer support shown towards me by Allie. She was amazingly informative and went above and beyond on meeting my insurance needs.☆☆☆☆☆☆☆☆☆☆ in my book."
We responded:
"Kenneth, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Kandiss"
Antionette
January 17, 2025
5
out of
5
rating by Antionette
"Demetrike, thank you for helping me with the process of getting my insurance, you definitely guided me, and informed me on all the information that I need. I am very pleased, and thankful, for all the policies that are included, wow its amazing! Thanks again for everything!"
We responded:
"We appreciate your kind words. Especially when it compliments my staff! Thank you for giving us 5 Stars!!"
DJ RON X
January 15, 2025
5
out of
5
rating by DJ RON X
"Allie provided the best service and help with creating a new Auto and Home policy with State Farm."
We responded:
"DJ, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Kandiss"
B Nutt
January 15, 2025
5
out of
5
rating by B Nutt
"Allie took great care of my business request to setup insurance for a rental property in Michigan. Great work to her and her team Kandiss!"
We responded:
"Hello, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Kandiss"