State Farm® Insurance Agent Kandiss Ecton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carra C
March 16, 2026
5
out of
5
rating by Carra C
"Kandiss was great from beginning to end. She explained everything in depth and didn’t rush the process like most money hungry insurance companies. She answered my questions I had and didn’t have. The price was very reasonable for what I was looking for. Quoted me several prices on different packages until I found what I was looking for. Kandiss made me feel comfortable and confident in what I wanted/needed for my needs. I didn’t feel any pressure or judgement from her not once during our interaction. If you’re looking for great insurance with great coverage and many benefits to choose from I definitely recommend calling Kandiss. You will not be disappointed… thanks Kandiss, 100/10 recommend!!!!"
Charles “Chuck” Martin
March 14, 2026
3
out of
5
rating by Charles “Chuck” Martin
"The Ferndale office person was great. But the problem I've had requested that kandiss the owner reach out to me a few times about what happen and never contact me. I feel as a long time customer she could've contacted me."
Carla Cooper
March 13, 2026
5
out of
5
rating by Carla Cooper
"Pleasant to talk with and very knowledgeable"
We responded:
"Hi Carla, Thank you so much for your kind feedback! I’m glad you found our conversation pleasant and informative. It was a pleasure talking with you, and I’m always here if you have any questions or need assistance. Best, Kandiss "
Samuel Slick
March 3, 2026
5
out of
5
rating by Samuel Slick
"Kandiss promptly called me and followed up on my policy. She ensured everything I needed was covered under the policy, explained the different coverages individually to me, and met every need I had with my policy. She even let me know about bundling opportunities or other policy coverages that are often overlooked. Anyone with Kandiss as their agent would be in good hands."
We responded:
"Thank you so much for your thoughtful and kind review! It was truly a pleasure to work with you and make sure your policy covers everything you need. I’m glad I could help explain the different coverages and highlight some opportunities that might have been overlooked. Your trust means a lot to me, and I’m always here to support you with any questions or future needs. Thanks again for taking the time to share your experience—it means the world! Warmly, Kandiss"
Ryan Van
March 2, 2026
5
out of
5
rating by Ryan Van
"Mark did an amazing job helping me and my wife."
We responded:
"Thank you so much for your kind words! I’m glad to hear that Mark was able to provide excellent support for you and your wife. We’re lucky to have such a dedicated team, and I’ll be sure to share your feedback with him. If there’s ever anything else you need, please don’t hesitate to reach out! Best, Kandiss"
Tyra Williams
March 2, 2026
5
out of
5
rating by Tyra Williams
"Everything was executed with such professionalism and I will Definitely recommend Roquel to my family and friends"
We responded:
"Hi Tyra, Thank you so much for your kind words! I’m thrilled to hear that you felt everything was handled with professionalism. It means a lot to me that you would recommend Raquel to your family and friends. Please don’t hesitate to reach out if you ever need anything—I’m always here to help! Best, Kandiss"
mary ward
March 2, 2026
5
out of
5
rating by mary ward
"Extremely satisfied with excellent service I get with this agency. The staff is phenomenal (I did customer service for 20 years)."
We responded:
"Thank you so much for your kind words and for sharing your perspective, especially with your extensive background in customer service! It means a great deal to our entire team to hear that you’re extremely satisfied with the service you’ve received. We’re committed to providing excellent care to every client, and your feedback truly encourages us to keep up the good work. Please don’t hesitate to reach out if there’s ever anything we can assist you with! Best, Kandiss"
Erycka Harris
February 10, 2026
5
out of
5
rating by Erycka Harris
"I’ve had my business insurance as well as my life insurance with Kandiss Ecton for years! Always satisfied, awesome service & very informative. I’m very happy now that I’ve switched to her for my auto insurance!"
We responded:
"Erycka, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. I appreciate you and your business more than you know! We're always here to help. - Kandiss "
CB Mitch
February 7, 2026
3
out of
5
rating by CB Mitch
"Everyone at the office was nice and I do believe they got us the best insurance they could. But they rarely answered the phone for me, and when they did, they never actually made the change I asked for. So it was hard to get answers."
We responded:
"CB, thank you for taking the time to share this. We’re glad we could assist with your coverage and are sorry for the frustration you experienced. We’d appreciate the opportunity to review this and ensure everything is properly addressed. - Kandiss"
darlene slaughter
February 3, 2026
5
out of
5
rating by darlene slaughter
"Kandiss was great, she walked me through details of my quote, gave me options and made the. Signing process easy. Looking forward to this same type of service."
We responded:
"Darlene, thank you so much for taking the time to share your positive experience! Reading your review made my day. I will always be here to help however I can! If you need anything at all, please don't hesitate to reach out. - Kandiss"
Charlene Hearn
January 23, 2026
5
out of
5
rating by Charlene Hearn
"Raquel assisted me with adjustment she was very kind very thorough in explaining to me in question or request I had Mark is very kind and efficient I appreciate both the staff members for helping me with any concerns and offering me options to address my concerns Happy with my experiences ☺️"
We responded:
"Charlene, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Kandiss"
Latoshia Green
January 21, 2026
5
out of
5
rating by Latoshia Green
"Raquel helped me so much with my inquiry and she was very professional"
We responded:
"Latoshia, thank you so much for sharing this great feedback about Raquel's service! We appreciate your time and business more than you know! - Kandiss"
Nathalia López Laya
January 15, 2026
5
out of
5
rating by Nathalia López Laya
"Kandiss was very nice and super helpful. Great service. Thank you"
We responded:
"Nathalia, this made my day! Thank you so much for your kind review, I really appreciate it! My team and I will always be here for you in your time of need! - Kandiss "
Dennis Jacobs
December 31, 2025
5
out of
5
rating by Dennis Jacobs
"Very warm and welcoming energy at this location, particularly Ms. Takia. She was very informed and helpful, glad I was able to speak to someone that cares. Amazing energy"
We responded:
"Dennis, thank you so much for sharing your kind words! I’m so happy to hear our team took such great care of you, and we could provide you with a positive insurance experience! - Kandiss"
Willis Bell
December 31, 2025
5
out of
5
rating by Willis Bell
"I love talk Takia at State Farm because she is very respectful, nice, understanding and most of all kind and honest and helpful to with any problems I have she always gets them resolved"
We responded:
"Willis, thank you so much for sharing this awesome feedback about Takia's service! I'm so glad our team has been able to give you such a great experience with our State Farm Agency! - Kandiss "
Boogie Wilson
December 11, 2025
5
out of
5
rating by Boogie Wilson
"In speaking to Raquel this snowy afternoon… she helped me with my car insurance needs and made sure my payment posted and texted me that my POI had been provided and I really appreciate her for that. Highly recommend 😄"
We responded:
"Thank you so much for taking the time to share this with us! We are so happy that you are part of our State Farm family. We are always here to help! - Kandiss"
Tez Haliburton
December 5, 2025
5
out of
5
rating by Tez Haliburton
"Justin was fantastic with helping me get the coverage I needed I really appreciate how detailed he was with explaining everything as well so I gave him 5 stars!!!"
We responded:
"Tez, I’m happy to hear Justin took such great care of you and we could provide you with a positive insurance experience. We appreciate you and your support! - Kandiss "
Kim Blair
November 11, 2025
5
out of
5
rating by Kim Blair
"Raquel was super helpful and quick to take care of all the insurance things. Made it quick and easy to get answers and take care of me!"
We responded:
"Kim, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Kandiss"
Corey Williams
October 31, 2025
5
out of
5
rating by Corey Williams
"Great service and was well taken care of by Mark...Very pleasant staff happy I made the switch!! 5++++ Stars"
We responded:
"Thanks, Corey! -Kandiss"
Sedricka McCullough
October 25, 2025
5
out of
5
rating by Sedricka McCullough
"Kandiss Echton is amazing. BUUUUT! Raquel is the bomb dot com!!!! Yes yes yes! She is kind, professional, thorough, she listens and show real genuine concern. She’s helpful and gives information that you didn’t even ask for that will help you more so than her. She is the true definition of God’s angel. Kandis Echton should be blessed to have her a definitely must have a significant raise or bonus for Christians 2025!"
We responded:
"Thank you so much for your kind words, Sedricka! I’m thrilled to hear about your experience with Raquel and the support she’s provided! She truly goes above and beyond for our customers, and it’s wonderful to see her hard work and dedication recognized. We look forward to continuing to serve you! - Kandiss"
Ebony Walker
October 21, 2025
5
out of
5
rating by Ebony Walker
"Shaquille was great.\nAnd thank you"
We responded:
"Thank you, Ebony! My team and I are always here to help. We appreciate you! - Kandiss"
Jungbum Cho
October 8, 2025
5
out of
5
rating by Jungbum Cho
"Kandiss helped me to get an incredible rate. Recommend"
We responded:
"Jungbum, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Kandiss"
Moira Keane
October 3, 2025
5
out of
5
rating by Moira Keane
"I recently had excellent service from Takia Bryson regarding my State Farm Insurance. She noticed that my insurance was lapsing and reached out to me via email for renewal. I live in Africa and sometimes it's hard to keep up on things in the US. Thanks to Takia's attention, I didn't lose my coverage!"
We responded:
"Moira, thank you so much for sharing this! I am so happy that Takia took such great care of you. We appreciate your putting your trust in us to keep you covered! - Kandiss "
•coffee syrup•
October 1, 2025
5
out of
5
rating by •coffee syrup•
"Thank you, Mark!"
We responded:
"Thank you for taking the time to share a positive review! We appreciate it. - Kandiss"
Clark Kent
September 24, 2025
5
out of
5
rating by Clark Kent
"Amazing service I’m very impressed."
We responded:
"Clark, thank you for sharing! My team and I will work hard for your business each and every day. - Kandiss "