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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Vandapooh W

September 13, 2023

5  out of  5 rating by Vandapooh W
"PROFESSIONAL!"

Terri Brown

September 13, 2023

5  out of  5 rating by Terri Brown
"Mark Evans was amazing. He was very kind ,friendly and knowledgeable. He explained everything in great detail. I would recommend his service and this beautiful, welcoming office. First visit, but not my last."

Eric Hall

September 7, 2023

5  out of  5 rating by Eric Hall
"Mark is very supportive as well as informative. He exceeds expectations by not only answering my questions but availing options to me that I have yet to consider to make sure that I take full advantage of the suite of what State Farm has to offer. 10 ☆ performance 👏🏽!"

Aaliyah Michelle

August 27, 2023

5  out of  5 rating by Aaliyah Michelle
"I called at least 8 other companies trying to find homeowners insurance and I got a quote that was literally HUNDREDS of dollars cheaper WITH life insurance for both of my kids included. Took a huge weight off of me I was giving up."

Austin Stowe

August 21, 2023

5  out of  5 rating by Austin Stowe
"Robin was a wonderful agent and got my wife and I a great rate on home and auto. I was originally going to do only home, but we were able to package something together for both that was better priced than my previous insurance plan. Thank you Robin and State Farm!"

Alice Allman

August 16, 2023

5  out of  5 rating by Alice Allman
"When I decided to find a different company for my insurance, it was a huge relief that this office was so willing to ease the transition. Robin, my agent, was a very helpful and friendly."

Natia Courtney

August 15, 2023

5  out of  5 rating by Natia Courtney
"Joshua was amazing, and he gave fast, accurate, an 5-star service."

Judi Swarz

August 8, 2023

5  out of  5 rating by Judi Swarz
"Tiny little shop - BIG customer service! As we move over from AAA, I've talked to these folks every few days and they are ALWAYS polite, professional and pleasant to deal with."

Ashley Bradford

August 4, 2023

5  out of  5 rating by Ashley Bradford
"Mark was very detailed and helpful. He did a great job of educating me on my options and finding as many discounts as possible for me. I especially appreciate his patience."

Nika Eringros

August 2, 2023

5  out of  5 rating by Nika Eringros
"Raquel helped me transfer my insurance policy from another state and was wonderful to work with. She was kind, knowledgeable, and went above and beyond helpful making sure I understood my options and the intricacies of Michigan’s insurance. I felt extremely welcomed working with her!"

Britni Hill

August 1, 2023

5  out of  5 rating by Britni Hill
"Joshua is the best insurance agent ever"

Mickey Shaw

July 31, 2023

5  out of  5 rating by Mickey Shaw
"Josh is amazing and he ALWAYS gets it done! He’s definitely like a good neighbor BECAUSE he is always there! Thanks for being a ROCKSTAR JOSH!"

Lisa Lu

July 31, 2023

1  out of  5 rating by Lisa Lu
"Unresponsive to email."

Chelsea Williams- Sanders

July 25, 2023

5  out of  5 rating by Chelsea Williams- Sanders
"I had the honor to get my renters policy done quickly and easy with the agent Raquel Kroger. She was very professional and very knowledgeable about the policy . She explained everything very well! Such a smooth process!"

William Mayweather

July 25, 2023

5  out of  5 rating by William Mayweather
"Very Happy with the service that Mr Evans provided. Very helpful."

Stephen Miller

July 25, 2023

5  out of  5 rating by Stephen Miller
"Ms. Koger always responds promptly to my questions, explains things clearly, sharply. She is, in my humble opinion, a 5-star asset to your company and the agency she works for....."

Audrey Wright

July 24, 2023

5  out of  5 rating by Audrey Wright
"My name is Lorenzo wright, I'm a current client with the ecton agency and my last experience with them was very professionally handled by one of the staff there his name is mark he was very efficient in getting done what I called for great job 👍🏽"

Phoenix Claud

July 18, 2023

5  out of  5 rating by Phoenix Claud
"Mark at State Farm was the best, he was very patient, and well informed. Eager to find me the lowest rate possible."

Karen Stubbs

July 17, 2023

5  out of  5 rating by Karen Stubbs
"I was recently involved in an accident two weeks ago and when I contacted State Farm my representative, Raquel Koger, was first of all very concerned about my well-being. She was very helpful in giving me information that I needed and explaining some things that I needed to do in regards to filing the claim. She has been in touch with me a few times since the accident just to check on me and to give me some updates on the status of my claim. I am very happy to be a customer of Kandiss Ecton State Farm agency."

Jackie Stuber

July 17, 2023

5  out of  5 rating by Jackie Stuber
"Robin was excellent!"

rick holcomb

July 15, 2023

5  out of  5 rating by rick holcomb
"Very professional and helpful."

Shelley Wallace

July 6, 2023

5  out of  5 rating by Shelley Wallace
"I received a free quote for auto insurance from Robin. She was professionally, friendly and did a great job getting the best rate possible!"

Vivian Ware

July 1, 2023

5  out of  5 rating by Vivian Ware
"Had the pleasure of speaking with Robyn . She answered all my questions was very helpful.Pleasant and very friendly."

Miranda Sanford

June 30, 2023

5  out of  5 rating by Miranda Sanford
"I am so glad to be able to share my experience about my agent, Robin, she is always fast at returning my calls, giving me the best quotes, always giving me a well understanding of all the policies that I can use for my children, grandchildren and my car insurance. I really appreciate her always reaching out following back up with me being gentle and caring and understanding about the needs of my family. Roben is amazing and always ready. To give her all. I am really blessed and I appreciate her. Thank you, Roben.❤️ Kandiss Ecton - State Farm rocks"

Ronald Williams

June 30, 2023

5  out of  5 rating by Ronald Williams
"I called and Tasia gave me the best I’ve ever had other than Josh Rushing on a 5 star scale she was a perfect 5 with her help as for Josh there’s no stars that could rate him he’s what people call the GOAT in my book hopefully they Will continue to handle my account they are the best k. Ecton State Farm is the best Mr.Williams"