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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kayla w

October 4, 2026

5  out of  5
rating by Kayla w
"My agent, Jamal, was so helpful both on the phone and in person. I appreciate his patience in finding me a much better rate for the same coverage for my car and condo. I look forward to many years working with your office. Thank you, Caryn Petroff"
We responded:
"Caryn, I am so glad Jamal was able to make the process easy and take the time to help with both your auto and condo coverage. We truly appreciate your trust and look forward to having you with us for many years to come!"
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Debra Cress

September 30, 2026

5  out of  5
rating by Debra Cress
"I had an excellent experience working with my State Farm agent! Racquel was incredibly pleasant, professional, and efficient throughout the entire process. She made everything easy to understand, answered all of my questions, and made sure everything was handled quickly and smoothly. Her friendly attitude and attention to detail really stood out. I truly appreciate the outstanding service and would highly recommend her to anyone looking for a knowledgeable and trustworthy insurance agent!"
We responded:
"Debra, thank you for sharing such wonderful feedback! I am thrilled to hear Racquel made the process straightforward and stress-free while giving you the attentive service you deserve. We truly appreciate your recommendation and are grateful to have you with us!"
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Shantinique Dixon

September 29, 2026

5  out of  5
rating by Shantinique Dixon
"Mark has great customer service I had a million & 1 questions & he answered every question & was very patient with me. I suggest asking for mark he will walk you through the policies that best fits your family needs."
We responded:
"Shantinque, thank you for the great review! I am glad Mark was able to answer all your questions and take the time to find coverage that fits your family’s needs. We appreciate your trust and kind recommendation!"
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Linda Thom

September 25, 2026

5  out of  5
rating by Linda Thom
"Jamal was very professional and knowledgeable. I was looking to lower my auto and homeowners insurance.
Jamal saved me about $70 per month!"
We responded:
"Linda, thank you for the great review! I am happy to hear that Jamal was so helpful with your home and auto insurance!"
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lgoins1983 2Toohot2

September 22, 2026

4  out of  5
rating by lgoins1983 2Toohot2
"Jamal is a great agent and took his time with creating my policy. He didn't make me feel pressured into purchasing and let me know that my policy would be slightly higher than my current company, which i didn't mind. He was very patient with me and my timeline and went over the policy throughly with me.
Would definitely recommend Jamal and State Farm for anyone looking to switch insurance or get it for the first time."
We responded:
"Thank you for sharing such thoughtful feedback! I am glad Jamal took the time to make sure you understood your coverage and never felt pressured throughout the process. We appreciate your recommendation and are grateful you chose to trust us with your insurance!"
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Linda Harris

September 10, 2026

5  out of  5
rating by Linda Harris
"Jamal was very helpful and nice, he got me together today, good price and good service, Thank you!"
We responded:
"Linda, thank you for the awesome review! I am happy to hear that Jamal was so helpful!"
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Joe Bowman

September 1, 2026

5  out of  5
rating by Joe Bowman
"Mark always provides great customer service and has taken great care of me and my business."
We responded:
"Joe, thank you for the wonderful review! I am happy Mark was so helpful and took such great care of you and your business! "
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Jacques Holbrook

September 1, 2026

5  out of  5
rating by Jacques Holbrook
"Jamal was not only timely but excellent in provided everything I needed. I enjoyed working with him"
We responded:
"Jacques, thank you for the awesome review! I am happy to hear that Jamal was so helpful and easy to work with!"
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Meghan Moylan

August 31, 2026

5  out of  5
rating by Meghan Moylan
"Raquel was absolutely incredible with helping with our auto insurance!! She was patient and so knowledgeable and took the time to get me a great rate on our second vehicle insured with State Farm.

Thank you so much Raquel and keep up the great work!!"
We responded:
"Meghan, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Kandiss"
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Brenda McCants

August 31, 2026

5  out of  5
rating by Brenda McCants
"Worked with Jamal, Excellent insurance agent. Very respectful and knowledgeable young man!"
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Moira Keane

August 14, 2026

5  out of  5
rating by Moira Keane
"2026: Once again, I worked with Takia Bryson who was kind, quick and efficient and she helped me keep my policy with State Farm in order. As an older woman who lives in Africa, and I don't travel often to the US, but my grandson is doing his college here, I need to take care of his renters insurance. It is so nice to have helpful staff like Takia who remember me and are patient enough to help me through the modern technologies to keep my account in order. Thanks again Takia! See you again next Summer. Moira

2025: I recently had excellent service from Takia Bryson regarding my State Farm Insurance. She noticed that my insurance was lapsing and reached out to me via email for renewal. I live in Africa and sometimes it's hard to keep up on things in the US. Thanks to Takia's attention, I didn't lose my coverage!"
We responded:
"Moira, thank you so much for sharing this! I am so happy that Takia took such great care of you. We appreciate your putting your trust in us to keep you covered! - Kandiss "
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Brittany Tate

August 12, 2026

5  out of  5
rating by Brittany Tate
"Mark is an absolute professional. He is incredibly knowledgeable and has the ability to explain insurance matters in a way that is easy to understand... no matter what I throw at him, he always comes back with clear and concise communication that I couldn't possibly appreciate more. 10/10 would recommend Kandiss Ecton State Farm to ANYONE."
We responded:
"Brittany, thank you for your wonderful review and recommendation! I am so glad Mark provided clear, knowledgeable guidance and made your insurance questions easy to understand. My team truly appreciates your trust in our office!"
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Jack Moylan

August 4, 2026

5  out of  5
rating by Jack Moylan
"Jamal was great! The whole process was super quick and easy!"
We responded:
"Jack, thank you for the great review! I am happy Jamal was so helpful!"
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Michael Wolfe

August 2, 2026

5  out of  5
rating by Michael Wolfe
"Jamal did an amazing job!"
We responded:
"Thank you for the great review Michael!"
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Pe'ytra Maynor

July 30, 2026

5  out of  5
rating by Pe'ytra Maynor
"Best place to bundle policies AND get great customer service. Raquel is a blessing."
We responded:
"Pe'ytra, thank you for the great review! I am happy Raquel was so helpful bundling your policies!"
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rai scarfo

July 29, 2026

5  out of  5
rating by rai scarfo
"love to work with this company, Jamil was very helpful, good customer service"
We responded:
"Rai, thank you for the wonderful review! I am thrilled Jamil was so helpful!"
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Paulette

July 24, 2026

5  out of  5
rating by Paulette
"She was extremely helpful and informative and assist me in my coverage needs with PIP saving me money and continue coverage with my car needs."
We responded:
"Paulette, thank you for the wonderful review! I am happy I was able to help you get the coverage you need at a rate that best fits your budget!"
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Linda Ceaser

July 24, 2026

5  out of  5
rating by Linda Ceaser
"Takia thank you so much for all your love and support you are truly heaven's sent and angel sent from above the lord said I will send you a help meet cast all of your care upon me not my will but I his will shall be done god bless TAKIA"
We responded:
"Linda, thank you so much for your heartfelt review! I am so glad Takia was able to provide the care and support you needed. Your kind words mean so much to our team, and we truly appreciate your trust and encouragement!"
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Ronald Payme

July 21, 2026

5  out of  5
rating by Ronald Payme
"K a n d i s s ecton what's so helpful she made the process so easy to his patient took time instead of five stars I would like to give her 10"
We responded:
"Ronald, thank you for the great feedback! I am so happy I was able to help!"
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LeJuan Burt

July 9, 2026

5  out of  5
rating by LeJuan Burt
"Service was great. Rates and explanation of coverage was excellent!! I highly recommended there services."
We responded:
"LeJuan, it was our pleasure helping with your insurance! Thank you for the 5-star review! - Kandiss "
Profile photo of Denise Scott

Denise Scott

July 8, 2026

5  out of  5
rating by Denise Scott
"Mark was very very sensational today. He helped me get a good insurance rate on my two cars and my house. I am very pleased with the help. Mark is an excellent customer service rep thank you."
We responded:
"Denise, thank you for your kind review! I am so glad Mark was able to help you with your home and auto insurance and provide excellent service. We truly appreciate your support and look forward to being here whenever you need us!
Best,
Kandiss
"
Profile photo of Cynthia Johnson

Cynthia Johnson

July 8, 2026

5  out of  5
rating by Cynthia Johnson
"The reasons for the 5 Stars: She is very knowledgeable.. the questions I asked were answered promptly and without hesitation.. I feel she knows her craft… she’s very patient.. I am not the most on time person but she showed much grace… she was interested in my children, I felt she actually cared about the questions she asked and the answers I gave… last but not least , for any other insurance matters I will certainly ask for her!"
We responded:
"Cynthia, thank you so much for your thoughtful review! I am so happy to hear you felt supported, cared for, and well-informed throughout your experience. Your kind words mean so much to our team, and we truly appreciate your trust and recommendation!
Best,
Kandiss "
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Heather Hyllested

July 6, 2026

5  out of  5
rating by Heather Hyllested
"Mark was patient, informative, and quick! I feel reassured in staying with State Farm after having multiple frustrating experiences with another agents office."
We responded:
"Heather, thank you for the wonderful review! I am happy Mark was so helpful especially since you have had issues with other agents in the past. We are always here when you need us!"
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Lorna Giddens

July 2, 2026

5  out of  5
rating by Lorna Giddens
"Raquel provided me with outstanding customer service today and made sure I was properly covered with auto and life insurance."
We responded:
"Lorna, thank you for the kind review! I am happy Raquel was so helpful with your auto and life insurance and provided such great customer service!"
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linda phillips

June 29, 2026

5  out of  5
rating by linda phillips
"I would like to say how outstanding the service is from this office and especially Raquel who always takes care of any issues I may have with insurance needs and answers all my questions with kindness and patience!She is outstanding!!!"
We responded:
"Linda, thank you for your kind words! I am so happy to hear Raquel has consistently provided the helpful, patient service you deserve. We truly appreciate your trust in our team and look forward to continuing to assist with your insurance needs!"